OMLI Fashion strives to ensure security, integrity and privacy of personally identifiable information of its customers. OMLI Fashion uses a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorized access, modifications, or disclosure, including restricting physical access to its offices, firewalls and secure databases. Our website www.omlifashion.com uses Secure Socket Layer technology (SSL) encryption to protect all your personal information and credit card details. We follow all PCI-DSS requirements & industry standard encryptions.
OMLI Fashion does not & will not sell any of your personal data to any third party. However, data is shared with the following categories of companies as an essential part to being able to provide our services to you.
– Professional companies responsible for dispatch & returns such as the delivery companies chosen by you at checkout.
– Professional Payment Services approved by you such as OnePay, Paykoko and MintPay once chosen at checkout to use their payment service.
– Professional service providers such as our advertising & marketing partners.
– Professional analytic tool providers
– Law enforcement, NAB, AMEX & PayPal (fraud prevention & chargebacks), so we can help tackle fraud for any disputed purchases.
HOW WE COLLECT YOUR INFORMATION
There are many ways that OMLI Fashion obtains information from you:
– via email signup on www.omlifashion.com website either at any point on the website located at the email gate or footer or at checkout & creating an account
– through out of stock notification sign-up on a selected product. Please note that email subscription sign-up can be de-selected at time whether creating an account or signing up for a restock update.
– navigational information about where visitors go on our website, analytics & tracking
– upon signing up at an event.
INFORMATION PROVIDED DURING CHECKOUT
OMLI Fashion ensures that any personal information that you provide during the registration and checkout process is kept confidential. Upon checkout & placing an order you may save your address & information to your account for the purposes of faster checkout. Information provided at checkout will be used for;
– To deliver your order to you
– Send order update notifications via e-mail
– To send you shipment update SMS’
– Fraud prevention & detection – to protect & detect fraud against you or OMLI Fashion
– Google Customer Reviews (if you opt-in at checkout)
Your card’s security/CCV code is not stored at checkout & all payments are encrypted as per PCI-DSS requirements & industry standard encryptions. Your payment information is only used by Laura Vuitton for payments, refunds & for fraud detection.
PURCHASE HISTORY, SAVED ITEMS & WISH-LIST ITEMS
Your purchase history, saved items & wish-list items are stored within your customer account. Purchase history is stored so you can easily look up past orders & re-order any items. Saved items are stored so you can add items to bag, checkout or save them for later. Wish-list items are stored for future purchase or can be shared with family or friends.
CONTACT HISTORY
Your contact history is anything you have said to us over phone, chat, email or social media. This information is used to provide customer support & to train staff members to make sure you receive the best possible customer service.
WHAT DO WE DO WITH YOUR INFORMATION
In order to provide our customers with the most efficient and enhanced service and to better understand your preferences, we may request information from you. All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and the OMLI Fashion privacy policy. We will primarily use your personal information to provide products and services to you and, for example:
– to send you information via e-mail about products, offers and news that may interest you. OMLI Fashion will only send you this information if you have opted-in to receive email or product notifications
– to analyse customers visiting the www.omlifashion.com website and learn about the interests & actions of our visitors in order to understand your interests and needs. This will help OMLI Fashion improve our products and services and deliver to you the type of content, offers and promotions that you are most interested in.
– to improve your web experience on www.omlifashioncom, ensuring easy checkout & no errors while you are shopping & browsing.
NON-PERSONALLY IDENTIFIABLE INFORMATION
Navigational information collected allows OMLI Fashion to see which areas of our website are most visited & helps us improve your experience online. Other information such as browser version, device & IP address information may be collected. This information is used to improve our website such as default options of currency to give you the best possible shopping experience additionally fraud & website protection.
COOKIES
OMLI Fashion uses cookies to help you place an order, remember the items in your shopping cart, recognize when you return to the website & analyze your visiting behavior.
You can choose to have your computer warn you each time a cookie is being sent to your browser or you can choose to turn off all cookies through your browser settings.
We also work with third party companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to www.omlifashion.com
HOW TO UNSUBSCRIBE
If you subscribe to the OMLI Fashion email list, your email address will be used to receive information about new products and special offers. If you do not wish to receive updates after subscribing, you may remove yourself from the mailing list by logging in to your account and opting out of the mailing list or unsubscribing at the bottom of any email received.
HOW TO RE-SET YOUR PASSWORD
In the event that you have forgotten your password to your Laura Vuitton account, you can request a new password to be sent to your registered email address. Alternatively, you can email info@omlifashion.com for assistance and you will be sent a new temporary password to your email address. Upon receiving your new temporary password, you may change it in your ‘My Account’ tab for added security purposes.
THIRD PARTY LINKS
OMLI Fashion may suggest third party links from other sites to our customers. We are not responsible for any of the content on these sites and cannot be held liable for any possible damages incurred from that content.
SHARE WITH A FRIEND
Where OMLI Fashion allows you to email products to another person such as sharing a wish list or your favorite products: you warrant that that the person to whom the email is addressed has consented to the email being sent; and indemnify OMLI Fashion, its servants and agents against all actions, claims and demands (including the cost of defending or setting any actions, claims and demands) arising out of or in respect of sending any email or any contravention of the SPAM Act 2003.
TEXT MARKETING TERMS AND CONDITIONS
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you Text/WhatsApp notifications (for your order, including abandoned cart reminders) and Text/WhatsApp marketing offers. Text/WhatsApp marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving Text/WhatsApp marketing messages and notifications use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions, please contact us for more information. If you wish to opt-out please follow the procedures above.
We are using a Text/WhatsApp messaging platform, which is subject to the following terms and conditions. By opting-in for our Text/WhatsApp marketing and notifications in, you agree to these terms and conditions.
HOW TO CONTACT US
We always want to hear feedback from our customers. If you have any questions or feedback about our privacy policy or would like us to stop using your information. Please don’t hesitate to contact our Customer Service team by emailing us at hello@omlifashion.com or Call/WhatsApp us at +94 76 665 6292